GreenBet Casino Verification (KYC)
GreenBet Casino verification is a one-time identity check that every licensed operator has to run before paying out money. It confirms that the account belongs to a real adult and that the deposits come from that person. Done properly, it is one upload and you never think about it again.
When verification is requested
- Before the first withdrawal, in most cases.
- When the total of deposits or withdrawals reaches the threshold set by the anti-money-laundering rules.
- If the security team sees unusual activity: logins from several countries, a new payment method in another name, very fast bonus wagering.
- When you change key profile details such as the name or date of birth.
Documents you will need
| Identity | Passport, national ID card or driving licence (both sides for cards) |
|---|---|
| Selfie | Photo of you holding the same ID next to your face |
| Proof of address | Utility bill, bank statement or official letter, not older than 3 months |
| Payment method | Screenshot of the mobile money profile, card photo with middle digits hidden, or crypto wallet confirmation |
| Where to upload | Profile > Personal details > Verification |
| Usual review time | From a few hours up to 72 hours |
| Data protection | Encrypted transfer and storage, access limited to the compliance team |
How to pass the check on the first try
- Make sure the profile name and date of birth match the document letter for letter.
- Photograph documents in daylight on a dark surface. All four corners must be visible, no glare, no fingers over the text.
- Upload colour images in JPG, PNG or PDF. Scans from a phone app are fine. Screenshots of a photo usually are not.
- For the selfie, hold the ID next to your face so both the photo and the text are readable.
- Wait for the notification. If something is rejected, the message says exactly which file to replace.
Typical reasons for rejection
- Blurred or cropped image, or a document that has expired.
- Name on the payment method differs from the account holder.
- Proof of address older than three months, or a mobile phone bill when a utility bill was requested.
- Edited files. Any sign of retouching leads to a refusal and closer review of the whole account.
By country: Kenyan and Tanzanian players usually send the national ID, Nigerian players the NIN slip or international passport, Ghanaians the Ghana Card, and Egyptian players the national ID card.
Why the casino needs it
The licence obliges the operator to keep minors away from gambling, block stolen cards and mobile money wallets, and stop money laundering. Verification also protects you: once the account is confirmed, nobody else can withdraw your balance even if they get hold of the password. For GreenBet it is the same procedure for every player, regardless of deposit size, as required by its licence.
After approval
A verified badge appears in the profile and withdrawals are processed without extra checks. The documents are kept on file, so you will not upload them again unless they expire or you change the name on the account. If you add a new payment method later, the team may ask for proof that it is yours, but nothing more.
Frequently asked questions
Can I play without verification?
Yes. Deposits and games are available straight away. Verification is required for withdrawals.
How long does verification take?
Usually several hours. In busy periods it can take up to 72 hours. Complete, clear uploads are processed fastest.
Is my data shared with third parties?
Only where the law or the licence requires it, for example with payment providers for fraud checks. It is not sold or used for advertising.
My document is in Arabic or Swahili. Is that a problem?
No. Documents in local languages are accepted as long as the photo and data fields are readable.